Environmental Protection
- Preserving Lush Green Spaces: We meticulously maintain our gardens and plant life, creating a tranquil and fresh atmosphere that benefits our guests, staff, and the local community.
- Prioritizing Sustainable Eco-Materials: In our commitment to minimizing plastic waste and protecting the ecosystem, all purified water is served in reusable glass bottles. This “green living” ethos extends to our culinary packaging, where we prioritize the use of paper bags and biodegradable sugarcane boxes.
- Comprehensive Waste Sorting: We implement a strict waste segregation system into inorganic, organic, and recyclable categories. Designated sorting bins are conveniently located in guest rooms and across the hotel premises.
- Smoke-Free Environment: To ensure a healthy and refreshing atmosphere, we enforce a strict non-smoking policy within the building, providing specific designated outdoor areas for smokers. Our commitment A Breath of Fresh Air for a safe environment for the community and a perfect experience for customers.
Commitment To Safeguarding Children
At Hoi An Historic Hotel, the safety and well-being of children is our utmost priority. We are unwavering in our dedication to protecting children from exploitation and abuse through comprehensive policies:
- Strict Reporting Protocols: We are committed to promptly reporting any suspicious behavior or instances of child abuse to the Quang Nam Child Protection Center (02353 352 777).
- Continuous Staff Training: All employees receive comprehensive and regularly updated training on child safeguarding from their onboarding process.
- Policy Integration: Our Child Protection Policy is deeply rooted in our core values of integrity and respect, and is continuously reviewed in management meetings to ensure best practices.
Commitment To Wildlife Protection
We are fully committed to protecting biodiversity in accordance with legal regulations and ethical obligations towards future generations. Our key actions encompass:
- Legal Compliance and No Support for Illegal Activities: We pledge to adhere to all laws and regulations related to wildlife protection, including both national and international statutes. We do not support any activities related to the illegal trade or consumption of wildlife.
- Habitat Conservation & Collaboration: We take proactive measures to protect natural habitats and actively collaborate with conservation organizations to promote wildlife projects.
- Education & Awareness: We organize educational programs to raise awareness among staff and guests, strongly encouraging sustainable tourism practices that protect local natural resources.
Non-smoking Policy
Hoi An Historic Hotel is committed to providing our guests and associates with a smoke-free environment.
Our smoke-free policy has received positive feedback from guests and reflects our commitment to being an environmentally friendly hotel.
We look forward to welcoming you — so you can experience the fresh and healthy atmosphere that Hoi An Historic Hotel offers.
Why did Hoi An Historic Hotel implement the Smoke-Free Policy?
The majority of our guests prefer a non-smoking hotel environment. The only way to provide this experience is to prohibit smoking within the building. Therefore, we have applied this policy throughout all indoor areas of the hotel.
How will smokers be accommodated? Can they smoke on the property?
Although smoking is not permitted inside the hotel buildings, guests who smoke may do so in designated outdoor smoking areas.
What measures does Hoi An Historic Hotel take to enforce the Smoke-Free Policy?
The policy is integrated into our guest service and quality assurance processes. All associates are trained to respond appropriately to any potential violations.
Guests are reminded of the policy at the time of booking, upon arrival, and in pre-arrival communications.
A room recovery fee will be charged to guests who violate the policy, to cover the cost of restoring the room to a smoke-free condition.
We sincerely thank you for joining us in keeping a fresh and friendly environment.
Hotel Management Team,
